JV Knowledge Base
My JohnVarvatos.com Account
Shipping
International Orders
- Are all promotions available internationally?
- How can I place an international order?
- What is Global-E?
- How can I check my international order status?
- What’s the timeline for packages shipped internationally?
- Can I purchase or redeem international gift cards?
- Are there any items that cannot ship to my country because they are restricted?
- When am I charged for an international order?
- What amount of duty/taxes are charged on international orders?
- How is international shipping calculated?
- What are my international shipping options?
Returns & Exchanges
Order Processing and Payments
- Which forms of payment does johnvarvatos.com accept?
- Declined Transaction
- Why has my order been cancelled?
- How quickly will my order be processed & shipped?
- How can I purchase a John Varvatos gift card?
- Buy Online, Pick Up In-Store
- Can I make changes to my order or cancel it once it has been placed?
- Why are there multiple charges on my card?
- Will there be sales taxes charged on my order?
- Do you offer price matching?
- Can I include gift wrapping or messaging?
- How do I check the balance on my John Varvatos Gift Card?
- How can I retrieve my password?
Product Information
General Information
JV Customer Operations